Update your Billing details

It's important the Billing email address is kept up to date so we can easily communicate with you around billing.


To update your Billing Details:

  1. Click on your Organisation Name  in the top left of the screen 
  2. Click Our Organisation.
  3. In the left-hand side bar, click Billing Details
  4. Check the details are correct and make any changes.
  5. Click Save to finish. 

More about Billing and Payment details

  • Correspondence like invoices and release updates, for most customers correspondence is sent using the Billing Address in the Billing Details section of your Organisation profile. (For a few of our customer this is whoever's details are in the 'Main Contact' field of the 'Our Organisation' section will receive correspondence from PeopleSafe.) The correspondence includes things like maintenance release updates, billing information etc
  • Credit card details only need to be added once,  except if you need to update them.  Once you've added in your billing details PeopleSafe will remember them but because of privacy, we do not keep your Credit Card information on show. You'll know if it's all sorted when the payment page displays '...payment is already setup...'.
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