Find a User in your Organisation

If you need to find a User in your organisation they may be in your Staff list or your Friends list and either in the Active or Inactive list.

In the article:

Search in your Staff List

There are a two places you might find a User in your staff list:

Active List

  1. Click People in the top menu bar. 
  2. Click Staff
  3. To find all Active Users, click the Type menu, then choose All. This includes both Staff and Friend Users.
  4. To find a User within this list, use the filters under the column headings and enter the User's first and/ or last name.
  5. You can also use the Search People field in the top right, enter the User's name, then click the Search Icon.
  6. Once you've found the User, click View to see their profile.

Inactive List 

If you haven't been able to find the User in the Active List, check the Inactive Users list.

  1. Choose Inactive from the drop-down list in the Active/Inactive menu filter.
  2. Follow the same steps as in the Active List above.
  3. Once you've found the User, click View to see their profile.

Note: You can display additional columns to enable you to filter your list by other data. Eg: Peoplesafe ID number or Employee code. Use the Display Columns drop-down list for this.

Search in your Friends List 

Friends are found in a two places like Staff. 

  1. Click Friends on the People dashboard.
  2. Follow the steps for Staff both Active List  and Inactive List to find the User.

More about Finding Users in your Organisation

  • The Smart- list won't recognise nicknames or misspelt names.
  • If you have security clearance of Manage Users, you will only be able to find Users in the Jobs you manage.
  • If you're still having trouble finding someone open the People dashboard and click either Staff or Friends then set the Active/Inactive filter to All and the Type filter to All. The screen will display People(All) All. This will show you everyone who's ever been added to your organisation.
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