Login Options - New for 2023

Introducing Single Sign-on and Two Factor Authentication

We're off to a great start in 2023 with some new features and updates to the PeopleSafe Web Application and Mobile App to make your life easier.

We’re seeing more demands on people and businesses than ever which is why we’re absolutely focused on the practical actions to get your staff engaged in, and thinking about safety.

Our latest updates include Single Sign On (SSO) to make logging into the web and mobile app even more convenient, and optional Two Factor Authentication (2FA) to improve login security, plus a number of enhancements to our mobile app being released in the next few days.

PeopleSafe Login

Every User has a PeopleSafe login (Username and Password) that is set up when their account is created.

It's important to remember that this can always be used to log in to PeopleSafe, and that a User remembers their Username, as this is the key to resetting their password should they have any issues with other log in methods.

It will continue to work even if a Single Sign On provider has been linked to their profile.

The following provides information on the alternative ways you can log in, and additional security that you can add to your login.

Single Sign On (SSO)

Single Sign On - Preset Microsoft SSO (Organisation Created)

An Organisation can set up Single Sign On on behalf of a User if the Organisation uses and provides their staff with Microsoft logins.  Please read the following details on how to Mange SSO mapping for your Organisation https://my.peoplesafe.co.nz/settings/sso

Please feel free to contact us if you have any questions about using Organisation managed Microsoft SSO for your team.

Single Sign On - Individual User Created

Any User can add their Google, Apple or Microsoft account to their PeopleSafe Profile to enable them to reduce the number of logins they need to remember.

How to connect an SSO to a User Profile

Mobile App
Press the hamburger menu top right

  • Press Single Sign-On
  • Under Individual SSO Connections choose which provider you want to link a User Profile
  • Press Click to Connect
  • This will take you through the steps to log in to your provider, please complete these steps
  • Once successful you will be taken to the PeopleSafe Login Screen to link your account
  • Enter your PeopleSafe Username and Password (and your Verification code if you have 2FA enabled for your login)
  • Your SSO provider will now be linked to your PeopleSafe Profile

When you want to log in next time, instead of using the PeopleSafe Username and password fields, press the logo of your provider on the login screen.  

Web App
Click on your name in the menu top right

  • Click options
  • Click Single Sign-On in the menu
  • Click on Click here to Connect in the box that has the provider of the account you want to connect
  • This will take you through the steps to login to your provider, please complete these steps
  • Once successful you will be taken to the PeopleSafe Login Screen to link your account
  • Enter your PeopleSafe Username and Password (and your Verification code if you have 2FA enabled for your login)
  • Your SSO provider will now be linked to your PeopleSafe Profile

Next time you want to log in from the Web Browser click the link on the bottom left of the Login Screen for the provider you set up.

Two Factor Authentication (2FA)

Two Factor Authentication (2FA) - PeopleSafe Login

All Users can turn on Two Factor Authentication for their PeopleSafe login to make it more secure. Adding this second layer of protection to a login significantly reduces the risk of anyone else gaining access to their User Account.

You can tell if Two Factor is turned on for your login if any box on the Two-Factor Authentication screen in the Web or Mobile apps have a green box showing.

How to set up an Authenticator App to get 2FA Codes 

Mobile App 

Press on the hamburger menu top right:

  • Press Login Options > Two Factor 
  • Press Add 2FA Device 
  • Press Click here to add PeopleSafe to your Authenticator App on this device 
  • Copy the verification code from the Authenticator App
  • Paste the verification code into the box under step 3
  • Press Verify 
  • Next time you are asked for a Verification Code, just check your Authenticator App

Web App
Click your name in the top right menu bar

  • Click Options > Click Two-Factor Authentication
  • Click Click here to add Authenticator App / Device
  • Open the Authenticator App you want to use on your mobile device
  • Scan the QR code 
  • Enter the Verification Code displayed on the device in the box under step 3
  • Click Verify 
  • Next time you are asked for a Verification Code, just check your Authenticator App

How to get emailed 2FA Codes

From the Two-Factor (2FA) settings screen in both the Web and Mobile App you can choose to always get sent 2FA codes via email. 

  • Look under the heading Email / TXT 2FA Codes
  • Toggle the switch next to Always send 2FA codes via email so it turns green
  • Press or Click Save

You will now always get emailed a 2FA code to the best contact email address set in your Contact Details.  Please update your contact details if you don't have an email set, or if your email has changed.

*If email is the only 2FA option available, and 2FA is required by your Organisation, you will automatically get emailed a code even if the switch is not set to green.  

2FA Code backup options

There are also two additional options you can set up as backup options to receive 2FA verification codes too.  Please take a moment to check these are set up.

Backup email address

Add an email address that is different to your best contact email address.  This may be another email address you have access to, or an email address of someone you trust.  This email address can be used to receive a Verification Code if your other options are not accessible for some reason.

  • To add a backup email address type it in the box provided
  • Check it is correct and doesn't have any typos or mistakes
  • Press or Click Save

Backup Mobile Phone

You can also receive verification codes to your mobile phone.  This is automatically set as the Mobile phone number recorded under your contact details.   You can change the mobile phone these codes are sent to by updating the Mobile Phone number in your contact details.

How to disable 2FA for your login

To turn off 2FA for your login you will need to remove any Authenticator devices you have set up, and turn off the Switch that says Always send 2FA codes via email and Click Save.  You will know that this has worked as the box will change from green to grey.  

Note: If you are a Coordinator in any Organisation that requires 2FA then you will not be able to turn off 2FA.

Organisation Settings for 2FA

How to require 2FA for all PeopleSafe Coordinators for your organisation.

Many Organisations want Coordinators to use 2FA because they have access to all information across the site, and the extra level of security brings additional peace of mind.

  • Go to Our Organisation
  • Click Options > Edit
  • Set "Require Two Factor Authentication (2FA) for users when they log in" to "All Coordinators"
  • Save

Two Factor Authentication (2FA) - Single Sign On Provider Login

If your SSO account has 2FA turned on then you will need to use their second factor when logging into PeopleSafe.  (This is not something PeopleSafe has any control over.)

Login URL

With the January 2023 update, the URL used during the login process changes from https:// my.peoplesafe.co.nz/ to https://auth.peoplesafe.co.nz/.

There is no need for you to update any links or shortcuts; the Main PeopleSafe URL remains the same: https://my.peoplesafe.co.nz/, but if your network whitelist particular URL's https://auth.peoplesafe.co.nz/ will need to be added.

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