Activate or Deactivate a User's access to your Organisation
This article explains two processes:
- How to deactivate a User's access to your PeopleSafe Organisation and
- How to activate a User from your Organisation's Inactive list
When a User is deactivated, they're moved to the Inactive List in your Organisation. This means any of the records they were a part of are retained. As soon as they have been deactivated they will no longer have access to your Organisation. When a User is activated, they move from your Inactive List into your Active List and can instantly access your Organisation.
Note : If the person you are deactivating is the Main Contact person listed in your Organisation profile you will need to go in and update the details with your new Main Contact. Click here to Update Organisation Details
Deactivate a User's access to your Organisation
To deactivate a User, you'll need:
- Security Clearance of a PeopleSafe Coordinator
Step One: Find the User
- To find a User in your PeopleSafe Organisation click here Find a User in your Organisation
Step Two: Remove the User
- Click on the User you want to remove. This will display their User Profile. Check the details to make sure this is the User you want to delete.
- Click the Options button, a dropdown list appears.
- Select Deactive
- The User is now in your Inactive People List. This instantly removes their access to your Organisation, including the Web application and the Mobile App.
Activate an Inactive User's access to your Organisation
To activate a User, you'll need:
- Security Clearance of a PeopleSafe Coordinator
Step One: Find the User
- To find a User in your PeopleSafe Organisation click here Find a User in your Organisation
Step Two: Activate the User
- Click on the User you want to activate. This will display their User Profile. Check the details to make sure this is the User you want to activate.
- Click the Options button, a dropdown list appears.
- Click Activate. The User is now active and instantly has access to your PeopleSafe Organisation, including the Web application and the Mobile App.
Note: Make sure you let the worker know they have access. They can login with their existing login.
Common Questions
Why can't I delete the User?
Because a User has records associated with them in PeopleSafe eg in stories or training, it's important to keep those records as part of your data.