Reset your Password

This article explains the three options available if you've forgotten your password, need to reset your password , or get a new password to access PeopleSafe. 

  1. You've forgotten your password and need to reset it. You can do this yourself on the PeopleSafe website 
  2. You can ask your PeopleSafe Coordinator to reset your password for you and give you a printout of the temporary password. 
  3. Ask the Coordinator to email you a link so you can reset your own password
  4. Tips for making a strong password

To get a new password, you'll need:

1.The PeopleSafe Website - 'Forgot Password' option on login page

Step One:  

  1. Go to the PeopleSafe login web page: https://my.peoplesafe.co.nz , you'll be taken to the Smarter Teams and Safer Work login screen.
  2. Click on Forgot your password? next to the Login button. This will open the Forgot Password?screen

Step Two:

  1. Add your Username to the box. Usernames are not case sensitive.
  2. Check the box next to: I'm not a robot.
  3. Click the Send button.

Step Three: 

  1. Check your email for the Password Reset details. It will be the email you have listed in your User Profile in PeopleSafe.
  2. Click the link in the email, this takes you to your default internet browser where you can enter a new password.
  3. Add a new password. Remember Passwords are case sensitive.
  4. Click the Save button. You will receive a confirmation email from PeopleSafe to let you know your password has been changed.

2. A Printout from your PeopleSafe Coordinator  

Step One:

  1. If you've forgotten your password or want to change it, contact your PeopleSafe Coordinator and ask them to reset your password.  They will go to your User Profile and click on the Reset Password and Generate Password PDF, which they will download and print out for you.
  2. The PDF will show a temporary password which you should change to one of your own choosing that you can easily remember.

Step Two:

  1. Login to PeopleSafe using the temporary Password, you will arrive at the Home Page.
  2. Click on your name at the top right of the page, a drop-down will open.
  3. Click on Password, and the Change Password for .... screen will open.
  4. Enter your new password and click the Save button.

3. Email link to Reset Password

Note:  You will need a best email address in your User Profile. If you're not sure check with your Coordinator. They can add an email address for you.

Step One:

  1. Contact your PeopleSafe Coordinator and ask them to email you a link to reset your Password.
  2. You'll have 24 hours to reset your Password from the time the email is sent. Follow the instructions in the email. See example:

4. Tips for making a strong password

Make sure your password

  • Is at least eight characters long
  • Does not contain your user name, real name or company name
  • Does not contain a complete word
  • Is lots different from passwords you've used before
  • Contains characters from each of the following four categories

Character category | Examples

  • Uppercase Letters | A, B, C, D
  • Lowercase letters | a, b, c
  • Numbers | 1, 2, 3, 4, 5, 6, 7, 8, 9, 0
  • Symbols | ` ~ ! @ # $ % ^ & * ( ) _ - + = { } [ ] \ | : ; " ' < > , . ? /

Note: A password might meet all the criteria above and still be a weak password. For example, Hello2U! meets all the points for a strong password listed above, but the baddies might guess it because it has a complete word. H3ll0 2U! is much better because it replaces some of the letters in the complete word with numbers and also includes spaces.

Still Stuck? Email the Help Team Email the Help Team