How PeopleSafe Staff Profiles Work

People are at the heart of Safety the PeopleSafe Way, so it’s important to understand how we put people at the centre of our software.  It's about getting everyone involved so that means adding them as a User in your Organisation. This gives them access to  PeopleSafe and the opportunity to be involved in looking out for each other, identifying and managing risks, and ensuring a healthy and safe work environment.

In this Article

What can you do as a PeopleSafe User? 

Access your Organisation in PeopleSafe using:

  • The PeopleSafe Mobile App from their mobile device
  • The PeopleSafe Web Application @
  • PeopleSafe TXT-in via sending a TXT to 4164 from a cellular phone

Access your safety information and processes including:

  • Safety Plans
  • Emergency plans 
  • Receive Safety Alerts 
  • Tell Your Story® Process
  • Online Learning 
  • Update Personal Contact Information

It means your Organisation has

One place to keep track of and share safety information with that User including:

  • Essential contact information (including emergency contact details, important medical information)
  • Records of Training and Skills achieved (Safety Inductions, Licences, Certificates, Industry training etc)
  • Can easily send Safety Alerts and Task Notifications 

How staff members become Users in your Organisation 

  • Staff are added as Users in the People section in your Organisation. This is where you create Staff Profiles or connect them using their PeopleSafe ID # if they are existing Users.    
  • Once a Staff member is added as a User in your Organisation, we call that record a Staff Profile.

What makes up a Staff Profile?

This is where all the information about each person is stored. 
A Staff Profile is made up of two parts that you see at the same time when viewing a Profile.


Contact and Login Details 
These are specific to each User and are able to be updated by the User.  

Contact Details Include:

  • Name (including Nick name if added)
  • Mobile Phone Number
  • Best Contact Email
  • Address 
  • Date of Birth
  • Gender
  • Emergency Contact Details 
  • Important Medical Information
  • PeopleSafe ID Number
  • NZQA Number
  • Drivers licence details (+ endorsement) and Expiry
*NOTE* The User has full control over which of these details your Organisation can View and Edit and can restrict your level of access under privacy settings.  If this happens you’ll need to Request Access to their Contact Details again.

PeopleSafe ID#
When a Staff Profile is created, an ID number is auto-generated and allocated to that person. This number is stored in PeopleSafe and stays with that person. It means that a User can be identified in PeopleSafe independent of what organisation they are working with, and allows them to be in multiple organisations at the same time. If they join another organisation that uses PeopleSafe, for example a sports club, they can be connected to that sports club via their PeopleSafe ID.

Login Details include:

A User will access your Organisation in PeopleSafe using their PeopleSafe Login, which is made up of a Username and Password, unique for each User. 

How does a person get a PeopleSafe Login?
The first time a person is added as a User of PeopleSafe a Username and Password is created for them. They will need to reset and create their own password to start using PeopleSafe.

Once a User has a PeopleSafe Login it is their Personal Login to PeopleSafe and like their PeopleSafe ID# , it remains with them forever.  


Organisation/Company Details 

These are specific to your Organisation and belong to your Organisation. It includes the information about the work they do for you and includes 
  • Where Work related Emails are sent
  • Employee Number 
  • Start Date
  • Relationship (Staff Member or Friend/Contractor)
  • Security Clearance (what can they see and do in your Organisation) 
  • Let this person see & manage people who do these jobs (Manage Users)
  • Hours (weekly) 
  • Work Phone Number
  • Work Mobile
  • TXT Alert Phone Number
  • Jobs they do (which allows Manage Users to see Users with this Job)
  • Job Skill Sets (displays skills required of the Jobs they do)

For Manage User clearance there are additional fields that appear : 

  • Let this person see & manage people who do these jobs
  • Receive notifications of relevant serious events and
  • Assign and notify relevant Manager/Coordinator Tasks.

For PeopleSafe Coordinators additional fields appear:

  • Receive notifications of relevant serious events and
  • Assign and notify relevant Manager/Coordinator Tasks.

Training and Skill Records 

When staff have attended training either Online Learning or Offline Training it will appear in this section of their profile.

Notes and Attachments about training can be added to this section 

Who manages Staff Profiles?

PeopleSafe Coordinator clearance 

  • Add new staff/  Staff  Profiles in your Organisation
  • Deactivate / Delete, Activate a Staff Profile
  • Update Organisation Details
  • Assign Jobs, change Security Clearance and Relationship status in Staff Profiles
  • Upload and delete Attachments
  • View History
  • View and edit all Notes.

Manage Users clearance

  • View the Staff Profiles of users they have been given visibility of
  • Add a Record of completed Training
  • Add Notes or Attachments
  • Reset Password if the User has given permission to VIEW & EDIT their Contact Details

Standard Staff clearance 

  • Update Personal Contact details
  • Reset Password

Information needed to add a Staff Member as a User

To make sure you can use PeopleSafe to effectively work together with your Users, the minimum details should be added to a Staff Profile.  

Contact Details 

  • First and Last name
  • Best Contact Email Address [for Password Reset Emails]
  • Mobile Phone Number
  • Date of Birth
  • Emergency Contact Details
  • Important Medical Information 
  • A Username (when adding a new PeopleSafe User)

Login Details

  • PeopleSafe Username [usually their Best Contact Email Address]

Organisation Details

  • Work email address [ All Work related emails are sent here eg notifications]
  • Security Clearance (most Users will be Standard Staff and can be upgraded later if needed)
*NOTE* The following article gives an explanation on security clearances and deciding how to pick one

Gather the information needed

1. From your Payroll System
2. By getting your team members to fill out a PeopleSafe Staff Profile form and give it back to you

Add a User to your Organisation 

Remember you'll need to have PeopleSafe Coordinator clearance to add a new User

Before you add a new User

Check if they already have a Staff Profile in your Organisation
  • They have worked for you before and are returning
  • They are only casual and have been made inactive while they are not working for you
  • You might be unaware they previously worked with you 
To do this you need to check both the active and inactive lists under People in your organisation. 
If they do have a Staff Profile then you can make their Profile active again.

If the Staff member is already a User in PeopleSafe

If they already use or have used PeopleSafe with another organisation they'll  have a PeopleSafe Login and PeopleSafe ID# . All you need is their unique PeopleSafe ID Number to connect them as a User.

Add an existing PeopleSafe User to your Organisation

Using their unique PeopleSafe ID Number you can Add  them to your Organisation via the Connect option in their Profile.  
This article explains where to find their PeopleSafe ID Number
This article explains how to Connect a Staff member to your Organisation
Once you’ve added their Profile they'll get an email asking them to accept your connect request. You'll then get an email advising they have accepted. This gives you access to the Contact Details section of their Staff Profile.        

Add a new PeopleSafe User 

Most of the time you will add a new User to your Organisation one at a time.  

This article explains how to add a new User

Add multiple new PeopleSafe Users

PeopleSafe has the ability to set up multiple Staff Profiles by importing a .CSV file.
This is a good thing to consider when you need to add a lot of Users (more than 20) to your Organisation at one time.  For example when you first join PeopleSafe or you employ a large number of staff.  

NOTE: Once a User Profile is created it's instantly active.

Give a User permission to Manage other Users 

The PeopleSafe Security Clearance feature is part of every Staff Profile. Most Users are either Standard Staff or Friend.  See our glossary of terms.
You can change what each User can see and do.   This article explains the permissions for each Security Clearance
When you want to give a User the ability to manage other Users in your Organisation you need to change their *Security Clearance for what the User can do and see* in the *Organisation Details* in their Staff Profile to say *Manage Users*

This article explains how to change a Users Security Clearance

Once this is selected an additional field will appear called:
Let this person see & manage people who do these jobs . If you have Jobs set up, select which Jobs this User is responsible for managing and Save the Profile.
Once saved, this User will now:
  • Manage other Users where the  *Jobs they do*  selected in the users Staff Profile includes one or more of the Jobs they manage.
  • Get Notifications about Stories relating to Users with that Job, Training Expiring / needed for Use
  • Be tasked with Reviewing Stories 
  • Have access to the Contact Details of Users with that Job, and be able to update Contact Details on behalf of Users they Manage
  • Create Safety Plans
  • Add training records 
  • Book Online Learning
  • Add Gear
  • Record Gear Checks Completed
  • Add Documents 
  • Add tasks for other Users

Give Staff their Username and Password

To give staff login access to their profile print off a PDF with their details or you can send an email with the details in a PDF. Either option is the best way to ensure staff can quickly and easily start using PeopleSafe.
When you view the person's profile you can click on the link that says   Reset Password and Generate Password PDF in the Login details area. This will save to your downloads folder or where ever you choose.  You can then print off the PDF and give it to your staff member. The PDF will contain a temporary password. They will be prompted to choose a new password the next time they login.  

Alternatively click on the link that says Reset Password and Email Password PDF  and the PDF will be emailed to the Best contact email address listed in their Staff Profile. 

Editing/ Updating Staff Profiles 

Staff Profiles can be updated anytime. This is done from within the profile when it is changed to Edit mode.  Staff can also update their profiles from the Mobile App.

Remove (Deactivate) or Restore (Activate) a User

To remove a person’s Staff Profile from your Organisation you must deactivate them. This is done from within their Profile and will move them from the list of active staff members to inactive staff members. We deactivate rather than delete so that any records they were part of are retained.

Activating a Staff Profile is done from within their profile found in the Inactive Staff List.  Once they're activated all previous Training & Skill records, notes and attachments in their Staff Profile will be restored.


Some fields in Staff Profiles are available as a reporting criteria in several different reports.

  • 'Show people are having a birthday in the next 30 days' report will use 'Date of Birth' field in a user's Profile.
  • 'Show all people without an email address' report uses 'Best Contact Email Address' field in a user's  Profile.
  • 'Show all PeopleSafe Coordinators and Managers' report' will reference a user's Security Clearance to create the report.
  • 'Jobs they do' field in a user's Staff Profile is referenced for 'Show all people without jobs' report, One-click story reports, and Custom reports.

Summary of Staff Profiles

  • Every PeopleSafe user will have their own Staff Profile and the personal information in the Profile belongs to the user.
  • Staff Profiles are stored in the People Tab and can be accessed by clicking on the Staff box.
  • Users can access their own Profile in the mobile app by clicking on the hamburger menu>My Profile. Or from the web browser by clicking their name at the top right of the screen when they login to  They can edit the contact and emergency details of their own Profile and view any training they have completed. 
  • A PeopleSafe ID number is automatically created when a new Staff Profile is created for a staff member in PeopleSafe. It is stored in PeopleSafe and stays with that person.
  • Users with Coordinator security clearance can edit work contact information, employment details and security clearance for all Users.
  • Training and Skill Records are added to a Staff Profile when the user completes Online Learning or when training is recorded for that person over in the Training Tab.
  • PeopleSafe uses some of the information in Staff Profiles as reporting categories in one-click reports.
  • Staff Profiles have functionality for Users to record notes and upload attachments against the individual.
  • PeopleSafe ID Cards can be generated from within an individual's Staff Profile
  • Users can be Activated and Deactivated from within the individual's Staff Profile by a Coordinator.

Supporting PeopleSafe’s Good Safety Habits

The Staff Profile is at the centre of all of PeopleSafe's 5 Good Safety Habits 

Habit 1 - Get Involved and Work Together 

  • It gives them access to PeopleSafe
  • It gives them multiple ways to access your safety information so they can work together with you

Habit 2 - Tell Your Safety Story

  • It gives them the ability to use the Mobile App, Web Application or their Mobile Phone to easily make this Habit real.  It removes all excuses for not bringing up safety stories.

Habit 3 - Use Safety Plans

  • It gives them the ability to view all your safety plans and attachments on their Mobile device
  • It allows them to see ALL your risks from a Web Browser

Habit 4 - Check Your Skills and Know Your Limits

  • It is where they can go to check what skills are expected via Safety Plans
  • It allows them to see a list of all the training and skills they have gained

Habit 5 - Check Your Gear is Safe

  • It allows workers to find information about gear in the Safety Plans for the gear they are using
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